Legal

Terms of Service

Last updated: 12 March 2026

1. Acceptance of Terms

By downloading, installing, or using InvoiceZen ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App. These Terms constitute a legally binding agreement between you and Blaize Digital (Pty) Ltd ("we", "us", "our").

2. Description of Service

InvoiceZen is a mobile invoicing application that allows South African small businesses to:

  • Create and manage professional invoices and quotes
  • Manage client information and account statements
  • Generate and share PDF documents
  • Accept payments via PayFast integration
  • Work offline with automatic data synchronisation

3. Account Registration

To use the App, you must create an account using a valid email address. You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorised access to your account

4. User Obligations

When using the App, you agree to:

  • Use the App only for lawful business purposes
  • Ensure that invoices you generate comply with South African tax laws and SARS requirements
  • Not use the App for fraudulent, deceptive, or illegal activities
  • Not attempt to reverse engineer, decompile, or disassemble the App
  • Not interfere with or disrupt the App's servers or infrastructure
  • Maintain accurate business and tax information in your profile

5. Subscription Plans and Billing

The App offers the following subscription tiers:

  • Free: Limited to 5 invoices per month
  • Starter (R99/month): Up to 50 invoices per month with payment features
  • Pro (R249/month): Unlimited invoices with all features

Subscriptions are billed through the Apple App Store or Google Play Store. All billing, renewals, and refunds are managed by the respective app store in accordance with their policies. We do not process subscription payments directly.

Prices are in South African Rand (ZAR) and include VAT. We reserve the right to modify pricing with 30 days' notice.

6. Refunds

As subscriptions are processed through the Apple App Store and Google Play Store, refund requests must be directed to the respective platform:

7. Payment Processing

The App integrates with PayFast (Pty) Ltd to enable payment collection on invoices. By using this feature:

  • You agree to PayFast's terms of service and acceptable use policy
  • You are responsible for configuring your PayFast credentials correctly
  • We are not responsible for payment processing errors, delays, or disputes between you and your clients
  • PayFast transaction fees apply as per PayFast's fee schedule

8. Intellectual Property

The App, including its design, code, graphics, and content, is owned by Blaize Digital (Pty) Ltd and is protected by South African and international intellectual property laws. You retain ownership of all data and content you create using the App (invoices, client information, etc.).

9. Data and Privacy

Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information in compliance with POPIA.

10. Offline Functionality

The App is designed to work offline. However:

  • Some features (payment processing, data synchronisation) require an internet connection
  • Data created offline will synchronise automatically when connectivity is restored
  • We are not responsible for data conflicts that may arise from extended offline use on multiple devices

11. Limitation of Liability

To the maximum extent permitted by South African law:

  • The App is provided "as is" without warranties of any kind, whether express or implied
  • We do not warrant that the App will be uninterrupted, error-free, or completely secure
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App
  • Our total liability for any claim arising from these Terms shall not exceed the amount you paid for the App in the 12 months preceding the claim
  • We are not responsible for the accuracy or legal compliance of invoices you generate — you are solely responsible for ensuring your invoices meet SARS and other regulatory requirements

12. Termination

You may stop using the App and delete your account at any time through the in-app account deletion feature. We may suspend or terminate your account if:

  • You violate these Terms
  • You use the App for illegal activities
  • Your account has been inactive for an extended period
  • Required by law or regulation

Upon termination, your right to use the App ceases immediately. Account deletion permanently removes all your data from our servers.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes through the App or by email. Your continued use of the App after such changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Contact Us

For any questions about these Terms, please contact us:

Blaize Digital (Pty) Ltd
Email: support@blaizedigital.co.za